Learn how to Stop auto renewal on Glo as quickly as possible. Follow our simple 2025 guide to stop unexpected airtime deductions today.

Are you tired of Glo eating your airtime every time your data plan renews without warning? We get it! Auto renewal can be a real pain when you don’t want it. Don’t worry, we’ve got your back! In this guide, we’ll walk you through everything you need to know about canceling Glo data auto renewal subscriptions step-by-step, clear, and simple.

Why Should You Cancel Auto-Renewal?

Auto-renewal is designed for convenience, ensuring you always have access to data without manual intervention. However, it can lead to unexpected charges if you no longer need the service or if your data usage patterns change. Canceling auto-renewal gives you the freedom to:

• Save Money: Avoid surprise deductions.
• Avoid recurring charges for unused data.
• More Flexibility: Choose a new plan when you need it.
• Switch to a different plan that better suits your needs.
• Better Control: Manage your data and airtime better.
• Take a break from subscriptions when necessary.

Method 1: How to Stop Auto Renewal on Glo

1: Canceling via SMS

The simplest and most straightforward way to cancel auto-renewal on Glo is by sending a specific SMS. This method is quick and can be done from any phone with SMS capability.

Steps:

1. Open your messaging app.
2. Type the word “CANCEL” (in uppercase).
3. Send the message to 127.
4. Wait for a confirmation message from Glo indicating that your auto-renewal has been canceled.

Note: This method is effective for canceling auto-renewal on your current data plan. However, canceling auto-renewal does not provide a refund for any unused data.

2: Using USSD Code

Glo provides a USSD code service for managing subscriptions, including canceling auto-renewal. This method is accessible directly from your phone’s dialer and doesn’t require internet access.

Steps:

1. Open your phone’s dialer.
2. Dial *777#.
3. Follow the on-screen prompts to select “Data Services” or a similar option related to subscriptions.
4. Look for an option like “Auto-renewal” or “Subscription Management.”
5. Select the option to cancel or deactivate auto-renewal.
6. Confirm your choice as prompted.
7. You should receive a confirmation message.

Tip: You can also use *777# to check your current subscription status or renewal date by selecting the “Current Plan” option.

3: Through the Glo Café App

If you prefer managing your account through a mobile app, Glo offers the Glo Café app, which provides a user-friendly interface for subscription management.

Steps:

1. Download and install the Glo Café app from the Google Play Store (for Android users) or Apple App Store (for iOS users).
2. Launch the app and sign in with your Glo number. If you’re a new user, you may need to register first.
3. Navigate to the “My Account” or “My Plans” section.
4. Locate the data plan for which you want to cancel auto-renewal.
5. Look for an option like “Deactivate Auto-Renewal” or similar.
6. Confirm your decision to cancel.

Note: The Glo Café app allows you to manage specific plans individually, so you can cancel auto-renewal for one plan while keeping others active.

4: Contacting Customer Care

If you encounter issues with the above methods or prefer speaking to a representative, you can contact Glo’s customer care for assistance.

Steps:

• For prepaid users: Call 121.
• For postpaid users: Call 122.
• Explain that you want to cancel the auto-renewal feature for your data plan.
• The customer care representative will guide you through the process and confirm the cancellation.

Additional Contact Options:

• Email: ccustomercare@gloworld.com or corporatecare@gloworld.com
• Social Media: Follow @globacomlimited or @GloWorld on X for updates and support.

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What Happens After You Cancel Auto-Renewal?

Once you cancel:

• Your current plan stays active until it expires.
• No airtime will be deducted for another subscription.
• You’ll have to manually subscribe again when needed.

Can You Re-Enable Auto-Renewal Later?

Of course! If you ever change your mind:

• Simply text RESUME to 127.
• Or use the Glo Cafe App and toggle it back on.

Easy peasy!

Tips to Avoid Unwanted Renewals

• Regularly check your subscription status using *777#.
• Set reminders for when your plans are about to expire.
• Be cautious when subscribing to new plans; always opt-out of auto-renewal if you’re unsure.
• Use the SMS alert service to get notifications about upcoming renewals.

Tips to Manage Your Glo Data Subscription Better

• Always double-check if auto-renewal is active after subscribing.
• Use the Glo Cafe App to track your usage.
• Set data reminders for yourself.
• Top up only when you’re ready to buy a new plan.

Advantages of Turning Off Auto-Renewal

• No Hidden Charges: You know exactly when your money goes.
• Flexible Usage: Choose plans that suit your new needs.
• Better Planning: Stay within your budget every month.

Common Mistakes to Avoid

• Ignoring renewal messages.
• Not confirming cancellation after sending the SMS.
• Deleting Glo Cafe App notifications without reading them.

Always double-check to ensure auto-renewal is truly off!

Other Handy Glo USSD Codes You Should Know

Service	USSD Code
Check Data Balance	1270#
Data Plans	*777#
Customer Care	121
Recharge Airtime	123PIN#
Borrow Data	*321#

FAQs

Q1: Will my current Glo data plan stop immediately after canceling auto-renewal?
No, your current plan will remain active until it expires.

Q2: Can I cancel auto-renewal for all my Glo services at once?
No, you need to cancel auto-renewal for each service individually.

Q3: How do I confirm that my auto-renewal is canceled?
You’ll receive a confirmation SMS from Glo once you cancel it.

Q4: Is canceling Glo auto-renewal free?
Yes! Canceling auto-renewal doesn’t cost you a dime.

Q5: Can I still subscribe manually after canceling auto-renewal?
Absolutely! You can manually buy a data plan whenever you want.